Paid risio.me plans are sold and paid for by bank card in US Dollars (USD). Settlement to the Provider is made in Kyrgyzstani Som (KGS). Payment is processed by FreedomPay (FreedomPay Kg), a payment provider regulated in the Kyrgyz Republic, acting on behalf of the Provider — LLC “IBL”. The subscription price is shown on the pricing page.
Accepted payment systems
We accept bank cards issued under Visa, Mastercard and Elcart.
Payment flow
- Choose a plan. Open the pricing page and pick a subscription.
- Enter card details. You are redirected to the secure payment page of our provider. We do not see or store your full card number, expiry date or CVV.
- Confirm with 3-D Secure. Your issuing bank may ask for a one-time code (SMS or push). This step is required by Visa, Mastercard and Elcart rules.
- Access is activated. On successful payment, your plan is activated immediately. A receipt is sent to the email associated with your account.
Security and facts
| Item | Detail |
|---|---|
| Payment currency | US Dollars (USD) |
| Accepted cards | Visa, Mastercard, Elcart |
| Payment provider | FreedomPay (FreedomPay Kg), a PCI DSS compliant payment gateway regulated in the Kyrgyz Republic |
| Encryption | All payment data is transmitted over TLS (HTTPS) and processed inside the provider’s protected perimeter |
| Card data storage | risio does not store full card numbers, expiry dates or CVV codes. Only a provider token may be stored — to enable recurring subscription billing |
| Fraud protection | 3-D Secure (Verified by Visa, Mastercard Identity Check) is enforced by the issuing bank |
Related documents
- Pricing — the paid subscriptions.
- Refund Policy — when and how a refund can be issued.
- Public Offer — the agreement that comes into force when you pay.
System requirements
To use risio and complete a card payment you need:
- a modern browser (Chrome, Safari, Firefox or Edge) updated within the last 12 months;
- a stable internet connection;
- a Visa, Mastercard or Elcart card that supports 3-D Secure;
- access to the SMS / push channel your issuing bank uses for the one-time code.
Need help
For any payment-related question, email support@risio.me. Support hours: Mon–Fri, 09:00–18:00 (Bishkek time, GMT+6).